This accessibility statement applies to this Fresh Quit website,

This website is run by Fresh and Balance the regional tobacco and alcohol programme for the North East of England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.  It defines three levels of conformance: Level A, Level AA and Level AAA. Freshquit is conformant with WCAG 2.1 level AA.

Feedback and contact information

If you need a document we’ve published in a different format, please contact us:


Telephone: 0191 333 7154

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact with details of how we could improve.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


Accessibility of Freshquit relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Content that’s not within the scope of the accessibility regulations

None of the current content on the website falls outside of the scope of the accessibility regulations. We will ensure any new content added meets the regulations.

Preparation of this accessibility statement

This statement was prepared on 3rd August 2022. It was last reviewed on 11th August 2022.

This website was last tested on 28th July 2022. The test was carried out by Mission Made.